ASIS International, a professional membership organization located in Alexandria, VA with 35,000 global members, seeks a detail-oriented Certification Coordinator.
This position is responsible for various functions in a team-oriented environment to support daily operations associated with certification activities. Focus will be on detail-oriented and organized processing of exam and recertification applications including document verification, and timely response to member and non-member inquiries. Coordinate tracking and reporting of ethics violations, appeals, and complaints in accordance with established guidelines and procedures.
Successful candidates will have strong customer service orientation with experience responding to email and answering phones. The ideal candidate will preferably have a bachelor’s degree and one to two years related on-the-job experience. Experience working in an association environment, and specifically in a certification program is highly desired. Ability to communicate effectively in Spanish is a huge plus.
We are looking for an individual with excellent customer service and organizational skills; strong communication and interpersonal skills, the ability to interpret department policies and procedures; ability to effectively communicate (verbally and written) with members, non-members, and staff; and the ability to work independently.
ASIS offers an excellent employee benefits package including a rich health insurance plan, and a generous 401(k) and paid time-off programs. EOE/M/F/D/V
Internal Number: 1093
About ASIS International
ASIS International, founded in 1955, is the preeminent organization for security management professionals, with 35,000+ members worldwide. By providing members, business, government, and the public with access to a full range of programs, information, and services, ASIS International leads the way for advanced and improved security performance. Located across from the King Street Metro.