Following Kellen Best Practices and supporting an Account Executive, the Associate Account Executive assists in management of day-to-day operations of association clients in a manager capacity, supporting efforts relating to strategy, operations, membership, communications, conferences and meetings, and financial oversight.
What will you do?
Supports Account owners in providing leadership to and interacts with the Board of Directors and committees, attends meetings and prepares agendas and minutes as appropriate.
Interfaces with association committees via phone, email, and in person.
Provides support to client education committees, including notices, scheduling, agendas, minutes and project management, enabling them to execute their missions and objectives.
May run committee meetings and execute decisions stemming from them.
Member Programs and Services
Works with Account Executive in implementing programs and campaigns to attract new members and/or subscribers.
Identifies and develops new programs and benefits to meet the evolving needs of members.
Assists in creating and maintaining partnerships/relationships with related industry organizations to increase awareness and grow membership.
Conference and Meeting Management
In collaboration with Account Executive and Meetings Manager, assists in coordinating logistics for domestic and international conferences, meetings, and events.
Fundraising, Marketing and Outreach
Assists in development and distribution of association publications, including advertising sales.
Assists Account Executive in overseeing association partnerships and coordinates relevant marketing deliverables.
Analyzes financial statements and works to ensure adherence to annual budget.
Proposes improvements to processes and offers cost containment ideas and strategies.
Monitors compliance with association contracts and assists in negotiating renewals.
Other duties that align with the mission and vision of the company.??
Am I qualified?
Bachelors’ degree in business administration, marketing, communication, human resources, finance, or other related discipline, plus 2 to 4 years’ experience in similar capacity. Association or non-profit management desired.
Demonstrated knowledge and experience with financial management and budgeting.
Polished communication skills, both written and verbal, and interpersonal skills, including conflict resolution.
Strong computer skills with proficiency in spreadsheet, word-processing, database, and presentation software applications.
Experience with association management software desired along with the ability to learn new software packages.
Ability to interface with executive leadership, establish credibility and build effective relationships.
Strong customer service orientation and the ability to interact effectively with staff at all levels of the organization.
Effective planning and organization skills to effectively manage multiple client relationships/associations at any given time.
Reliability to maintain established schedule, manage time and priorities, and meet commitments and deadlines.
Creative and strategic thinker with the ability to set priorities based on customer needs and organizational priorities and preferences, and develop solutions to client challenges.
Flexibility, adaptability, and the ability to effectively manage through change and transition.
Proactive and collaborative working style.
Ability to handle confidential and sensitive information with poise, tact and diplomacy.
Ability to stay abreast of client industry trends and assimilate new job-related information appropriately.
Experience working with and motivating a volunteer workforce desired.
Travel may be necessary, up to 5-10% of the time and may be by travel by air, car, rail.
What do we offer?
An employee-owned company, Kellen offers a professional and collegial work environment and great benefits, and a collegial atmosphere where teamwork abounds and your efforts are truly appreciated. We work hard, but also strive for work/life balance. As an employee-owned company, you’ll join a team where everyone has a stake in the performance of the company.
We offer generous benefits including medical, dental, vision paid vacation, holidays, a 401(k), and tuition reimbursement.
For consideration please submit your resume, cover letter with salary requirements
Internal Number: #161
Kellen is a global association management and communications company born to help build stronger not-for-profit organizations, so they can make the greatest impact. We do it by freeing volunteer leaders from the constraints, inertia, and fear holding them back and then empowering them with the strategic thinking, best practices, technology, and top talent they need to achieve their goals.